Can I get a refund if I can no longer attend the show?
All live entertainment ticket sales are final. Buffalo Run Casino & Resort does not offer refunds on purchased tickets.
Can I change or upgrade my ticket?
Ticket exchanges, upgrades, and other ticketing requests are handled directly by StubWire. Please contact StubWire at 877-990-7882 for assistance.
Can I purchase tickets at the casino?
Yes. Tickets are available for purchase at the Guest Services Box Office inside Buffalo Run Casino & Resort, subject to availability. To avoid waiting in line and missing the best possible seats, we recommend purchasing mobile tickets.
Is ADA-accessible seating available?
Yes. Accessible seating requests should be made directly through StubWire by calling 877-990-7882.
Is the event indoors or outdoors?
The Peoria Showplace is an indoor entertainment venue located inside the casino, featuring convenient access to our newly opened bar for beverages before and during the event.
Are guests under 18 allowed?
Yes. Guests under 18 are permitted in dining areas and entertainment venues unless otherwise specified for a particular event. Some performances may be restricted to guests 18 and older.
Is parking available?
Yes. Complimentary parking is available in the main casino parking lot.
Can I bring outside food or drinks into the venue?
Outside food and beverages are not permitted. Food and beverages purchased inside Buffalo Run Casino & Resort may be taken into entertainment venues.
Still Have Questions?
For ticketing assistance, please contact StubWire at 877-990-7882. For venue and event questions, contact Buffalo Run Casino & Resort at 918-919-7140 or Entertainment@buffalorun.com.
